Successful Fall 2021 Revenue Cycle Management Certificate Program Completed at Bradley University
Thank you to Bradley University, Peoria, IL, and Angela Settles, Director, Center for Professional Excellence, in supporting completion of the Fall 2021 Revenue Cycle Management (RCM) Certificate Program.
We had another excellent class of health care professionals who used course concepts to design RCM projects with return-on-investment for their employers.
I enjoyed teaching this group of students and, as usual, learned a lot from them.
The students liked stretching their thinking with Bradley University Professors Bond, Brown, Mills, and Weinzimmer on marketing, customer service, data analysis, building engagement, and collaboration.
They also received cutting-edge information on revenue cycle management and the use of artificial intelligence from Shawn Steffen, Senior Director, Revenue Cycle, Mercy Medical Center.
Finally, thanks go out to Laurie Hurwitz, Senior Vice President for Revenue Cycle at OSF Healthcare. Not only did Laurie support the class by presenting an overview of revenue cycle, she also sent several students through the program.
Happy Thanksgiving, Everyone!!